HR BASICS: Managing poor performance

The success of every organisation depends on the performance of employees. Poor performance is one of the main causes why a firm goes down and seizes to exist. In running a venture, staff performance management is an indispensable skill for a company to thrive as well as to survive.

 
JVR Academy, in collaboration with Employ Consulting, is launching a brand-new online course, aimed at both experienced as well as relatively inexperienced managers and supervisors, as a practical hands-on method to deal effectively with poor performance and below expected standards of output.  

 
The course consists of six modules and the content is organised into the following sections:

• An explanation of the essential elements of the employment relationship, inclusive of a distinction between capacity and misconduct as well as important legal considerations.  

• Dealing effectively with poor work performance problems inclusive of a step-by-step method to manage the poor performance process.

• A toolkit which consists of user-friendly forms, letters, checklists, and process documentation.

 
At the successful completion of the course, you will be able to:

• Effectively manage poor performance, in all its facets through the practical application of knowledge gained.

• Identify, assess and act on the most common performance related problems.

• Distinguish between misconduct and capacity related matters in order to ensure that the appropriate and applicable remedial procedure will be followed.  

• Distinguish between ‘inefficiency’ and ‘incompetence’ in order to initiate the correct steps.  

• Conduct counselling interviews.  

• Draft and compile notices to attend poor work performance/capacity hearings as well as accompanying record keeping.

• Complete (and correctly assess) performance checklists.

• Correctly and effectively interpret the applicable provisions of Schedule 8: Code of Good Practice - Dismissal

• Make informed decisions in respect of terminations of employment for reasons of work performance, incapacity as well as medical incapacity.

For more information: Contact Charlene Harmen (charlene@jvrafrica.co.za)

Additional information

• Cost: R2 128.00 (incl. VAT)

• Duration: +/- 90 minutes