How do I change my default e-mail address on my EQ-i 2.0 portal?

Follow these steps if you are using one of the following email service providers: Hotmail, Gmail, AOL, Yahoo

  1. Log onto your EQ-i 2.0 portal (Login details where e-mailed to you by our JvR’s Client Services)
  2. Click on Assessments on the top menu bar
  3. Click on Account Settings
  4. Click on Change
  5. Click the option called Select your email service provider
  6. Tick which service provider you are with
  7. Type in your username and password (as if you are logginbg onto your e-mail)
  8. Click on Test Settings
  9. Ensure you receive the test email
  10. Click on Ok

Not with any of the service providers mentioned? You can still change your default email address with assistance of your IT department / service provider.You will require your SMTP number and Server Port Number to proceed

  1. Log onto your EQ-i 2.0 portal (Login details where e-mailed to you by our JvR’s Client Services)
  2. Click on Assessments on the top menu bar
  3. Click on Account Settings
  4. Click on Change
  5. Click next to Provide details about your email service provider
  6. Type in requested information
  7. Click on Test Settings
  8. Ensure you receive the test email
  9. Click on Ok